Privacy Policy

Controller / Contact

Spreeblick Studio is operated by [Legal Entity Name - TBD]
Wilhelminenhofstraße 83-85, 12459 Berlin, Germany
Email: privacy@spreeblick.com
Phone: +49 30 12345678

Data We Collect

We collect and process the following categories of personal data:

• Booking details: dates, times, booking type (stay/production/event), number of guests or attendees
• Contact information: name, email address, phone number
• Payment information: processed by our payment provider (see Processors section)
• Messages: communication between guests and hosts through our messaging system
• Technical data: IP address, browser type, device information, cookies (with your consent)
• Usage data: how you interact with our platform (with your consent for analytics)

Purposes

We use your personal data for the following purposes:

• Booking management: to process and manage your reservations
• Payment processing: to handle transactions and security deposits
• Communication: to send booking confirmations, updates, and respond to inquiries
• Fraud prevention: to protect our platform and users from fraudulent activity
• Customer support: to assist you with questions and issues
• Service improvement: to analyze and improve our platform (only with consent for analytics)
• Marketing: to send promotional communications (only with your explicit consent)

Legal Bases

We process your data based on:

• Contract performance: necessary to provide booking services you requested
• Legitimate interest: fraud prevention, security, and platform operation
• Legal obligation: compliance with tax, accounting, and other legal requirements
• Consent: for analytics, marketing, and optional data processing (you can withdraw anytime)

Processors & Third Parties

We work with the following types of service providers who process data on our behalf:

• Payment provider: [Stripe / PayPal - TBD] for secure payment processing
• Hosting provider: [Platform hosting service - TBD] for infrastructure
• Analytics provider: Only with your consent for usage analytics
• Email service: For transactional and marketing emails (marketing only with consent)

All processors are contractually bound to protect your data and use it only for the specified purposes.

Data Retention

We retain your personal data for the following periods:

• Account data: until account deletion or 3 years of inactivity
• Booking data: 3 years after booking completion for tax and legal purposes
• Payment data: retained by payment processor according to their policies
• Marketing consents: until consent is withdrawn
• Technical logs: 90 days maximum

Note: Retention periods are subject to legal obligations and may be extended where required by law.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Access: request a copy of your personal data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of your data (right to be forgotten)
• Portability: receive your data in a structured, machine-readable format
• Restriction: limit how we process your data
• Objection: object to processing based on legitimate interests
• Withdraw consent: withdraw consent for analytics or marketing at any time
• Complaint: lodge a complaint with your local data protection authority

To exercise your rights, contact us at privacy@spreeblick.com

International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions. For more information about international transfers, please contact us.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform. The date of the last update will be shown at the top of this page.